2023 Client Feedback Survey - FXSpotStream

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2023 Client Feedback Survey

Satisfaction Survey 2023

Step 1 of 5 - Your Details

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Thank you for taking the time to complete our survey. Please be honest in your feedback, and supply any additional comments in the text box below each question. Your feedback is extremely helpful to us and will be used to guide us.

If you have any questions regarding the survey, please contact Aaron Krepel at akrepel@liquiditymatchllc.com.
First Name*
Last Name*
Company*
Position Held*
Email*

How long have you used FXSpotStream's Service?*
- Less than 1 year
- 1-3 years
- 3-5 years
- More than 5 years
Which of the following products do you trade/support?
- Select All
- FX Spot
- FX Forwards
- FX NDFs/NDS
- FX Swaps
- Precious Metals
- FX Algos
(Please select all that apply)
Are you familiar with our analytics tool, FX|Insights?
- Yes
- No
How satisfied are you with FX|Insights?
- Very satisfied
- Satisfied
- OK
- Dissatisfied
- Very dissatisfied
Please provide any additional comments below and/or describe any additional reports you would like to see in FX|Insights

How do you trade?/What do you support?*
- API
- GUI
- Both
How would you rate FXSpotStream's API functionality?
- Very satisfied
- Satisfied
- OK
- Dissatisfied
- Very dissatisfied
Please provide any additional comments below.
How would you rate FXSpotStream's GUI functionality?
- Very satisfied
- Satisfied
- OK
- Dissatisfied
- Very dissatisfied
Please provide any additional comments below.
Please provide any additional comments below.
What functionality do you not have over our API that would be helpful to your business?
What functionality do you not have over our GUI that would be helpful to your business?

How would you rate FXSpotStream's Onboarding process?
- Very Satisfied
- Satisfied
- OK
- Dissatisfied
- Very dissatisfied
Please provide any additional comments below.
How would you rate FXSpotStream's Support team?
- Very Satisfied
- Satisfied
- OK
- Dissatisfied
- Very dissatisfied
- Have not used
Please provide any additional comments below.
How would you rate your overall satisfaction with FXSpotStream's Service?
- Very satisfied
- Satisfied
- OK
- Dissatisfied
- Very dissatisfied
Please provide any additional comments below.

How much of your FX trading volume goes through FSS?
- All
- The majority
- About half
- Less than half
- Minimal
Do you currently use FX execution Algos?*
- Yes
- No
Do you currently use FX execution Algos?*
- Yes
- No
Which Algos do you use?
Do you currently use Allocations functionality in your business?*
- Yes
- No
Alternatively, for more information on our Algos & Allocations functionality, please click here.
Privacy Policy and Terms of Use Consent*
- I agree to the Privacy Policy and Terms of Use for FXSpotStream
Check this box to indicate that you agree to the FXSpotStream Privacy Policy and Terms of Use.

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